Digital Reputation Management: How to Leverage the Silent, Satisfied Majority

Description

In the digital age, online reviews are a dissatisfied customer’s best revenge. Bad reviews are inevitable, but how can your business leverage those into wins? How can you capture the voice of your silent, satisfied majority so those lone wolf reviews don’t hurt your reputation? What tools are available to businesses and how do they work with Google search results (if at all)? Come learn best practices for review and reputation management from one of Catapult Seacoast’s 2017 10 to Watch, Jonathan Day, co-founder and executive director of the nonprofit Digital Marketing Center and partner at the Portsmouth based, pay per click agency Sharper Selling. All this while enjoying a great lunch generously provided by Buffalo Wild Wings!