Game Master - Part Time

Game Master – Monkey Mind Escape Rooms

Downtown Portsmouth · Part-time · Thursday–Sunday
$17.25/hr + pooled tips + parking reimbursement

The Job

We have five rooms, and on a busy night they're all running at once. Game Masters brief each group, keep an eye on the games, and give hints when a team gets stuck. It's about half performing and half behind-the-scenes work: resetting puzzles, cleaning, troubleshooting, and fixing props when they break. There's always a team on shift with you.

It's a great fit if you've got a day job, a creative life, or plenty of work experience, and you want part-time work that's more than a paycheck. You like being useful, being part of a team, and going home knowing you helped a bunch of people have a really good time.

The Crew

We're a small team of creatives, proudly LGBTQ+ friendly. We come to work to work, we look out for each other, and we have a good time doing it. If you're looking for a team to belong to, this is it.

Exceptional Guest Service · Teamwork Makes the Dream Work · Fun with Integrity

What You'll Do

• Take care of guests. Give a great briefing, read the room, stay in touch with every team during the game, and work with the Hosts to keep the schedule moving.
• Keep the rooms in shape. Reset every puzzle accurately and quickly, clean between games, and use slower stretches for side work and small repairs.
• Give good hints. Enough to keep a team moving, never enough to spoil it.
• Troubleshoot. When a prop or piece of tech acts up, help figure out what's going on and get it sorted out.
• Be a good teammate. Pitch in, cover for each other, and help make this a place people like working.

These five areas are exactly what Game Masters are reviewed on.

What We're Looking For

• Common sense and initiative. You notice what needs doing and do it, and if you don't know how, you ask.
• Comfortable with technology and eager to learn our systems: computers, cameras, communication, game controls, lighting, and sound.
• Solid work experience, especially in customer service or hospitality. You know what it means to show up, pitch in, and be part of a team.
• Reliable. You show up on time, every shift, ready to work.
• Takes direction well and is open to feedback.
• Easy to work with. You communicate and get along with all kinds of people.
• Must be 18+.
• Huge bonus: you're handy. Maybe you fix things, build things, work on computers, tackle projects around the house, or just like figuring out how things work.
• Also a plus: a creative or performance background, whether theater, music, magic, improv, art, or something we haven't thought of.

Is This You?

You'll love this job if you:

• Like making a room full of strangers have a great time
• Notice when something's out of place and do something about it
• Take pride in doing the little things right, even when nobody has to remind you
• Want steady weekend work alongside everything else you've got going on

This probably isn't the job for you if you:

• Need weekends or holidays off
• Think resetting and cleaning is the boring part (it's half the job)
• Need to be reminded to find something productive to do
• Want downtime to scroll your phone

Schedule

Shifts run Thursday through Sunday, and we ask for at least two shifts a week. Thursday and Friday run afternoons into late evening, Saturday has an afternoon shift and an evening shift, and Sunday runs daytime into early evening.

Holidays are our busiest times, and you'll need to be available for Columbus Day weekend, Halloween weekend, Thanksgiving weekend including Black Friday, December 26–30, and New Year's Eve and/or New Year's Day.

Perks

• $17.25/hr + pooled tips ($16.50/hr during training)
• Parking reimbursement through the City of Portsmouth Workforce Parking Program
• Play every room during training, and bring up to 4 friends
• $100 a year to try other escape rooms and local experiences
• Room to grow into Trainer and Supervisor roles
• Employee discount and referral bonus

What Happens Next

We read every application. If you're a good fit, we'll text you within 48 hours to set up a quick call. Keep an eye on your phone. If we can't reach you within a couple of days, we'll move on to the next candidate.

Application Questions

• Which shifts can you work consistently? Select at least two. (Thursday · Friday · Saturday afternoon · Saturday evening · Sunday)
• Are you available for the holiday dates listed?
• Tell us about a time you performed or spoke in front of a group.
• What's your favorite movie scene, and why?
• What's the best number to text you, and when are you easiest to reach?

Monkey Mind Escape Rooms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.